Ping: Enterprise Messaging System
Challenge: The organization faced a $100,000/year quote for Slack which offered insufficient data retention (90 days vs 1 year required) and lacked critical government compliance features (FOIA auditing).
Solution: Architected and built a fully on-premise, real-time messaging platform using C# and SignalR backed by SQL Server. It provides instant communication while adhering to strict legal and accessibility standards.
Key Features & Impact:
- $100k Annual Savings: Eliminated the need for expensive third-party SaaS licensing.
- Government Compliance: Built-in HR audit portals for FOIA requests and harassment investigations; 1-year data retention policy enforced at the database level.
- Full Accessibility (ADA): Engineered front-end with high-contrast modes, scalable typography, and reduced motion settings.
- Departmental Security: Granular RBAC permissions ensure department isolation while permitting secure interdepartmental communication.